More Performance Measurement Articles for Public Sector Managers

Over the last decade or so PRS has acquired a lot of experience in public sector performance. We've designed and actually implemented performance measurement frameworks and led performance improvement initiatives for dozens of public sector organizations.

We've worked in functional areas as diverse as Human Resources, Departmental IT, Program Delivery, Facilities Management, Transportation, Contracting, Regulatory Programs, Health Research, Engineering Test, and Military Operations.

Now we've distilled that experience into this series of performance measurement articles. Performance measurement in the public sector doesn't have to be complicated. The information presented here is what we know works. Our catch-phrase is practical performance measurement - i.e. functional, realistic, and concrete. You will find these articles short on theory and long on practical application.

Practical Performance Measurement Articles Index

Practical Performance Measurement. Practical performance measurement can only be implemented effectively through a structured and proven step-by-step methodology. The goal is to systematically collect, analyse and report on performance information throughout the life of a given program or organization. Practical performance measurement is all about answering the following questions more . . .

Why Performance Measurement Fails. Over the last decade or so PRS has engaged in performance measurement projects for a number of departments and agencies, and for a variety of functional areas. Not all of those engagements would I classify as successful. Sometimes, performance measurement fails more . . .

Measuring What Matters. It's neither feasible nor desirable to measure everything in your organization; at some point too much data is the same as none, because you exceed your capacity to analyse and use the information. So, how do you make sure you are measuring what matters most to your organization? more . . .

Common Performance Measurement Gaps And What To Do About Them. When our consultants do an assessment of current performance reporting practices for a client organization, we seek to first, identify performance measurement gaps and second, identify the actions necessary to close those gaps. This second part also requires an analysis of why the gaps exist. more . . .

Budgets and Performance Measurement in the Public Sector. If you're working in the Government of Canada, it's seems an appropriate time to talk about budgets and performance measurement. Specifically, how do we use performance measurement to document our results and defend our investments in activities and programs? more . . .

A Performance Management System for the Public Sector (and how to build one). Performance management is the activity of evaluating organizational results against planned performance, identifying opportunities for improvement, and taking action to fix problems or enhance successes. In the public sector this is often identified as managing for results. more . . .

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